Our FAQs
Jenny Barker, The Flower Doctor founded the company in 1999.
Absolutely! We ship Monday through Thursday.
We're so excited to be delivering flowers for you. However, in order for us to monitor the orders for overnight shipping, we request to place your order no later than 1:00 pm for an overnight arrival. If you order after 1:00 PM there's a possibility that our grower won't be able to process the order for same-day shipment.
We understand the urgency that's why we try our very best to get the flowers there on time because you're important to us as our client.
Please contact us with any questions!
Yes! Our retail store is in Redondo Beach. If you're close to us, come by and pick up your order.
Yes! Please call our store if you have any questions. 310.798.8113
Mainly in California, but also in Oregon, Ecuador, Colombia, Costa Rica, Alaska, and Washington.
Yes! In fact, this is Jenny's favorite thing to do. Check out our classes page for more info on group classes, private classes, and corporate event classes. We also post about all our classes on Instagram.
We are open on Saturdays, with limited hours. However, if we're hired to do an event, we are open to extending hours for our clients.
Yes! We love doing weddings. Please check out our Events Page for more info on weddings. We can travel anywhere to accommodate our couples. You can also email us at events@jennybarkertheflowerdoctor.com.
Yes. We're so sorry for your loss. We understand planning for a funeral is very emotional. Please check out our Events Page for more info on funerals.
You will get an email confirmation from us. (And hopefully a phone call from the recipient, thanking you for the beautiful flowers they just received!)
Our goal is to always be transparent and give you exactly what you see in the photo. However, sometimes inventory is out of our control either from mother nature or the growers themselves. We may have to substitute, but we try our best to get as close as possible to the flower energy or the style you see in the photo.
Click here input the requested information, and click "create!" It's that simple.
If the flowers are already in the shipping department, unfortunately, we can't cancel the order. If you ordered the same day, most likely we're preparing your box now. You can call us to see if we are able to cancel or not. Since we move so quickly, it is likely that we're unable to cancel.
You can customize your order if it's coming from our retail store. You can call us to talk to a designer.